If you are unsatisfied with the product in any way we do accept returns under the following guidelines:
- All returns will need to be authorized by US Investments Group LLC dba US Home Center prior to return shipment. For authorization, please send an email request to info@us-homecenter.com.
- Returns must be received by Products Investments Group LLC dba US Home Center within 45 days from date of purchase.
- All items returned in original, unopened packaging will incur an 25% restocking fee upon return receipt.
- All items returned in original, opened packaging will incur a 50% restocking fee upon return receipt.
- Once a Product has been assembled it is no longer eligible to be returned.
- The customer is responsible for setting up all return shipments.
- ALL custom Products mixed with prefab cabinets will not match 100% as regards to color and style.
- Any returned product, which is deemed unsellable, would not receive credit.
- When the returned item(s) are received, the value of the returned items minus applicable restocking fees and shipping fees will be credited back as soon as our Returns Department has completed processing (usually within 2 weeks). If the original shipment received free shipping the credit will be issued minus the actual shipping charges paid by US Investments Group LLC dba US Home Center.
- US Investments Group LLC dba US Home Center will not process any returns if the product returned is missing or incomplete from the original shipment.
- Due to the custom nature of the Custom Cabinets, they are not able to be returned US Investments Group LLC dba US Home Center
- All pantry measure per linear feet is to consider as 3 times the linear feet.
- All drawers cabinets measure per linear feet is to consider as 2 times the linear feet.
- Any late payment will charge 10% additional to the invoice amount.
- US Investments Group LLC dba US Home Center reserve the right for "20 days preliminary" documents to be sent to clients with additional cost for $150 per document.
- Any Mechanics lien fees will be added to invoice.
Notice Regarding Mechanics Lien: MECHANICS LIEN WARNING
Anyone who helps improve your property, but who is not paid, may record what is called a mechanics lien on your property. A mechanics lien is a claim, like a mortgage or home equity loan, made against your property and recorded with the county recorder.
Even if you pay your contractor in full, unpaid subcontractors, suppliers, and laborers who helped to improve your property may record mechanics liens and sue you in court to foreclose the lien. If a court finds the lien is valid, you could be forced to pay twice or have a court officer sell your home to pay the lien. Liens can also affect your credit.
To preserve their right to record a lien, each subcontractor and material supplier must provide you with a document called a ‘Preliminary Notice.’ This notice is not a lien. The purpose of the notice is to let you know that the person who sends you the notice has the right to record a lien on your property if he or she is not paid.
BE CAREFUL. The Preliminary Notice can be sent up to 20 days after the subcontractor starts work or the supplier provides material. This can be a big problem if you pay your contractor before you have received the Preliminary Notices.
You will not get Preliminary Notices from your prime contractor or from laborers who work on your project. The law assumes that you already know they are improving your property.
PROTECT YOURSELF FROM LIENS. You can protect yourself from liens by getting a list from your contractor of all the subcontractors and material suppliers that work on your project. Find out from your contractor when these subcontractors started work and when these suppliers delivered goods or materials. Then wait 20 days, paying attention to the Preliminary Notices you receive.
PAY WITH JOINT CHECKS. One way to protect yourself is to pay with a joint check. When your contractor tells you it is time to pay for the work of a subcontractor or supplier who has provided you with a Preliminary Notice, write a joint check payable to both the contractor and the subcontractor or material supplier.
REMEMBER, IF YOU DO NOTHING, YOU RISK HAVING A LIEN PLACED ON YOUR HOME. This can mean that you may have to pay twice or face the forced sale of your home to pay what you owe.